Effective: August 31, 2025

This Privacy Statement outlines how makingchemobearable.org (“we,” “us,” or “our”), a non-profit organization, collects, uses, maintains, and discloses information collected from users (each, a “User”) of the makingchemobearable.org website (“Site”). This policy applies to the Site and all products and services offered by makingchemobearable.org.

1. Who We Are

Makingchemobearable.org (MCB) is a non-profit organization dedicated to educating and assisting the community in dealing with chemo or different types of cancer. We are committed to protecting your privacy and ensuring a safe online experience.

2. Information We Collect

We may collect various types of information from Users in a number of ways, including, but not limited to, when Users visit our Site, register for an account, subscribe to a newsletter, fill out a form, make a donation, or interact with other activities, services, features, or resources we make available on our Site.

2.1. Personal Identification Information

We may collect personal identification information from Users only if they voluntarily submit such information to us. This may include:

  • Contact Information: Name, email address, mailing address, phone number.
  • Donation and Event Information: Payment details (processed securely by third-party payment processors, as detailed below), donation history.
  • Communication Information: Any information you provide when contacting us with inquiries, feedback, or support requests.
  • Subscription Information: Email address for newsletter subscriptions.
  • Demographic Information (Optional): If voluntarily provided for surveys or program participation, such as age range or general location, used for understanding our community better.

Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities or receiving specific services.

2.2. Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include:

  • Technical Information: The browser name, the type of computer or device, and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized.
  • Usage Data: Information about how Users navigate and use our Site, including pages visited, time spent on pages, links clicked, and referring websites.
  • IP Address: Your Internet Protocol (IP) address, which is a numerical label assigned to each device connected to a computer network that uses the Internet Protocol for communication. This helps us understand general geographic locations of our users.

2.3. Web Browser Cookies

Our Site may use “cookies” to enhance User experience. Cookies are small text files placed on your hard drive by a website server. They are used to store information about your preferences and to track your usage of the website.

  • Purpose of Cookies: We use cookies for purposes such as:
    • Remembering user preferences.
    • Analyzing site traffic and usage patterns to improve our services.
    • Facilitating secure donation processing.
  • Your Choices: Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

3. How We Use Collected Information

Makingchemobearable.org (MCB) collects and uses Users’ personal information for the following purposes:

  • To Operate and Improve Our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To Process Donations: We use the information you provide to process your generous donations and send you receipts.
  • To Send Periodic Emails and Newsletters: If a User decides to opt-in to our mailing list, they will receive emails that may include organization news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
  • To Respond to Inquiries and Provide Support: We use the information to respond to your questions, comments, and requests for support or resources.
  • For Internal Record Keeping: To maintain accurate records of our supporters and activities.
  • For Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

  • Encryption: Our Site uses SSL (Secure Sockets Layer) technology to encrypt data transmitted between your browser and our server, especially for sensitive information like donation details.
  • Access Control: Access to personal data is restricted to authorized personnel who need the information to perform their job duties.
  • Third-Party Security: We select third-party service providers (e.g., payment processors) that adhere to high security standards and data protection regulations.

5. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may share your information with the following categories of third parties:

  • Third-Party Service Providers: We may use third-party service providers to help us operate our organization and the Site or administer activities on our behalf, such as sending out newsletters or processing donations. These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them. Examples include:
    • Payment Processors: For securely handling online donations (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.
    • Email Marketing Services: For sending newsletters and updates (e.g., Mailchimp, Constant Contact).
    • Website Hosting and Analytics Providers: For maintaining our website and understanding user behavior (e.g., Google Analytics).
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • With Your Consent: We may share your information in other circumstances with your explicit consent.

6. Your Choices and Rights

You have certain rights regarding the personal information we hold about you:

  • Access and Correction: You have the right to request access to the personal information we hold about you and to request that we correct any inaccuracies.
  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations we may have to retain data.
  • Opt-Out of Communications: You can opt-out of receiving marketing or promotional emails from us by following the unsubscribe instructions provided in those emails or by contacting us directly.
  • Cookie Preferences: You can manage your cookie preferences through your web browser settings.

To exercise any of these rights, please contact us using the “Contact Us” information provided below.

7. Third-Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.

8. Children’s Privacy

Protecting the privacy of the very young is especially important. Our Site is not intended for children under the age of 13, and we do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers. If you believe that we might have any information from or about a child under 13, please contact us.

9. Changes to This Privacy Statement

Mmakingchemobearable.org (MCB) has the discretion to update this privacy statement at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy statement periodically and become aware of modifications.

10. Contact Us

If you have any questions about this Privacy Statement, the practices of this Site, or your dealings with this Site, please contact us at: ragina@makingchemobearable.org